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Returns & Warranties

What is the warranty on FCS Fins?

FCS offers a 1 year limited warranty against manufacturing defects and faulty workmanship. Please note that this does not include damage caused by misuse, inappropriate use or normal wear and tear. For more info please read our Returns & Exchanges s

How do I return a product that I purchased online?

FCS can only deal directly with customers that have purchased through our online store.If you have purchased through a Retail Store, please get in contact with the store you have purchased from, and they will be able to liaise with you to quickly res

I've purchased the wrong item, can I exchange it?

If for any reason you are not happy with any items purchased through our website, FCS will happily exchange or refund the item within 30 days from the date of purchase, without question, provided; • You have proof of purchase (receipt, credit state

Can you fix my FCS luggage bag that's out of warranty?

If the bag is in our 1 year warranty period we would ask you to take the bag back to the retail outlet where you purchased it from and ask them to send It back to us for a warranty inspection – if it clears for warranty we would then send you out a r