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Shipping & Delivery

Will you ship to a PO BOX or Postal Store?

Yes, small items (eg: fins, leashes, traction) can be delivered to a PO Box. However, large items (eg: boardbags, luggage) due to their size can not be delivered to a PO Box.  Full details can be found in our Shipping & Delivery section.

How do I track my online order?

Once you delivery leaves our warehouse our Customer Service Team will email you a shipping confirmation email along with a tracking number. If you have any questions about your order please contact FCS Customer Support via the phone or email provid

How do FCS ship my order?

Small items (fins, tail pads, leggies etc) are shipped via standard ground delivery- your package will arrive within 3 to 5 business days. Medium to large size items (Board travel covers, luggage etc) are delivered via UPS. All items are fully insu

How much is delivery?

FREE DELIVERY applies for orders over $50 (excludes Travel/Multi Board Covers and Bulky Luggage). ​For orders under $50 a shipping fee of $5.95 will apply. For Travel/Multi Board Covers and Travel Luggage a $15 shipping fee will apply.  Express Se

General FAQ

While a signature is not required for delivery, we recommend shipping to an address where someone will be present in an effort to avoid lost or misplaced packages.  When using a work address, make sure you clearly include the name of the business.  P